Yes. Most hardwood and laminate comes with a manufacturer’s warranty. We also warranty our labor for one year.

Yes, we are licensed and have general liability insurance.

Yes. You will pay the exact amount on the estimate you have signed. If during the process we find an unexpected issue that needs to be fixed in order to guarantee the work, you may expect a reasonable extra charge. Sometimes it is optional, sometimes its a must. We match most of our competitors written estimate you have as long as the quality of goods and services are the same.

Yes. We can supply you with a list of references of our previous customers and their phone numbers. You can also see some comments from past customers under the Testimonials link. or- view our outstanding record with the “Better Business Bureau of Atlanta“.

We use our own employees. It is a different crew for each kind of service, (installation, refinishing, tile, stairs). Each crew is specialized in what they do and will deliver a superb job for you!

Sure, this is essential in order to have the work done right and with a beautiful result. If this step is not performed, it can ruin the whole job as it won’t look right!

Yes. We are one of the few companies that will level the subfloor, if needed.

We accept Visa, MasterCard, American Express, Discover as well as cash and checks.

• Installation of all kind of hardwood flooring
• Installation of laminate flooring
• Refinish hardwood floors
• Recoat existing hardwood floors
• Water-damage repairs
• General flooring repairs
• Replace wood balusters with iron balusters on staircases
• Staircase installation and refinishing
• Installation of tile, such as ceramic, porcelain, marble, natural stone on floors and walls
• Complete shower renovation
• Backsplash installation

We understand that it is difficult to visualize the hues and accents of your color choice by looking at a small a color-sample book. To make it easier we can perform a color test on your floors, basically we will sand a small section of the floors and apply the stain colors you want to see. This way, you will have a pretty good idea of how each color matches your walls and furniture. We do not charge for this service.

We use the Clark Dust-Free system that cuts the dust by 90%. Additionally, we hang protective plastic around the work area to contain the dust within only the rooms we are working in.

Most people do find another place to stay while the project is being completed to avoid walking on wet floors and keep away from the unpleasant odor. Some people do however prefer to stay in the basement or even live upstairs if the work does not impede access to the staircase.

On average, refinishing and installation projects take 3 to 7 days. Installation only takes 1 to 3 days.

We offer a 1-year warranty for most of our services. Please ask us for details.

We will move large furniture in and out of your house at a reasonable price.

Yes, we do repairs on hardwood floors.

Yes, we replace shoe-molding on all refinishing and installation jobs. You have a choice of primed-white or finished-oak shoe-molding. We can also keep the shoe-molding, but in this case, you my consider touch up painting.

To restore the look of your floors you essentially have two choices: recoat the wood floor or refinish the wood floor. Recoating means that a new coat of polyurethane is applied on top of the existing finish, while refinishing means that the floors are first sanded down to bare wood and new coats of stain and protective polyurethane are applied.

The stain. In order to change the color of your existing hardwood floors, they must first be sanded down to bare wood so that a different colored stain can be applied. Stain color will vary depending what kind of wood you have. When matching existence flooring color, we will make sure the wood being installed is the same kind of wood to be matched.

On top of the bare wood, there is one coat of stain for color and (optimally) three coats of polyurethane for endurance and protection of the wood.

“Prefinished” means that the flooring was finished at the factory. The floor may be prefinished-engineered which can only be sanded down one to two times in it’s lifetime or the floor may be prefinished- 3/4″-thick oak floor that can be sanded down many times. There is also a laminate type of prefinished flooring which is a wood-imitation product–there’s no polyurethane and no maintenance. Essentially, it’s a laminated printing of a wood design.

We recommend to use known brands such as Bruce hardwood cleaner and Bona Kemi’s home cleaning system for cleaning your floors. You can also see the manufacture’s recommendation.

Sure, you do not need to buy from us, we can price you for the labor only, although if you tell us the information of the flooring you need, we can usually find the same product for you for a better deal.

Yes. We will deliver it to you at the day and time scheduled.

Engineered wood has an actual finished hardwood veneer layer on the surface. Laminate floors feature a photographic image of a finished hardwood.

Engineered wood is generally recommended for concrete slabs as it can be glued directly to the concrete slab. For solid wood installation over concrete, a plastic moisture barrier is set on the slab, then a layer of plywood will need to be nailed between the slab and the wood. Be sure to check the warranty for the wood you choose to make sure you are not voiding the warranty with this type of installation.

If the top layer is thick enough it can be refinished. Usually engineered wood floors that are at least 3/8″ in thickness or more can be refinished one or two times. Be sure to check the manufacturer’s recommendations regarding the number of refinishes that can be done for your particular floor.

In a solid wood floor, gapping is an issue that cannot be stopped completely. By its nature, wood expands and contracts with changes in humidity. When the humidity is low and there is less moisture, usually in the winter heating months, wood will contract causing the gaps. This corrects itself in the spring and summer when there it is warmer and there is more moisture. Also, some species of wood are more susceptible to gapping than others. This is one advantage to engineered floors as its multi-ply construction makes it much more dimensionally stable than solid wood.

Place felt pads on the feet of your furniture will prevent the scratches, avoid moving the furniture as much as you can.

Laminate floors are constructed with several materials bonded together under high pressure. In general, laminate floors have a moisture resistant layer topped by a layer of HDF (high density fiberboard). The HDF is covered by a high-resolution image of natural wood (or tile) flooring. The laminate is then coated with an extremely hard, clear coating made from special resin-coated cellulose as a wear layer. A laminate floor is ideal for homeowners who want a durable floor that features the attractiveness of a real hardwood product.

HDF is an abbreviation for high density fiberboard, a high-density, moisture resistant fiber panel. HDF is made from wood residues (sawdust , shavings and wood chips) from wood processing factories. The material is ground into a pulp and a special resin is added. The pulp is dried and then pressed into panels.

A concrete slab is capable of holding copious amounts of moisture. Laminate floors must not have direct contact with the slab because the soil underneath the slab can cause humidity to reach the floor. It is vital to install a moisture barrier on a slab before laminate installation.

Laminate can be installed virtually anywhere in your home above or below grade, over wood, concrete or vinyl. Caution should be used in areas with high levels of moisture such as bathrooms, washrooms, saunas, enclosed porches or verandas. Installation in these areas could lead to warping or swelling of the laminate.

Generally speaking, laminate will be less expensive than hardwood. Laminate floors are easier to install and is a popular choice of floor for do-it-yourselfers. Most of the laminate available today is glueless, leading to fairly quick and less expensive installs. A laminate floor will be more scratch resistant than hardwood and does not fade unlike hardwood floors.

At the start of each project, contractual terms, work required and materials are agreed upon by you and Bertolli Floors. We understand that changes occur, and in that case we ask that you call us at 678 887 9955, so that we may immediately provide the pricing for that and after approval we will get in touch with the crew and let them know what else need to be done.

Metro Atlanta, Surrounding Suburbs

Some of the many areas neighborhoods that we have performed work (we service many others that are not listed):